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Monday, October 19, 2009

Equity, F/I Traders, Research and Brokerage Sales/RMs Needed

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Our client is in the market to entertain conversations with both institutional traders and sales professionals with an established, portable book of business in any of the following areas:

Traders

· Equity traders

· Options Traders

· Fixed Income Traders (global)

· Global equity traders


Research Sales/Relationship Managers

· Third Party Research Sales

· Prime Brokerage Sales

· Minority broker/public and corporate trading & research sales

Our client is an institutional brokerage firm trading in multiple asset classes offering prime brokerage, soft dollar programs, independent research, global equity and fixed income trading as well as electronic trading connectivity. Flat management structure. Firm will provide the infrastructure support and a wide array of products to offer to hedge funds, pension funds, RIAs, mutual funds and family offices.

Requirements:

* 10 years experience minimum
* Must have tangible portable book of business
* Should excel at relationship management, product knowledge, market knowledge and be able to think creatively in assisting their clients at addressing issues in the redefined institutional brokerage landscape!
* NASD licenses

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Labels: Equity Trader, Fixed Income Bond Trader, Options Trader, Relationship Manager


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posted by Declan Fallon at 3:20 PM 0 Comments

Friday, March 27, 2009

Active Trader - Relationship Manager

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Description

Position Summary

Develop and retain active trader clients. This position will require the management of a book of clients. The ATRM position will be responsible for the book’s generation of revenue through a focus on relationship management, revenue generation, retention, asset gathering and household management. ATRMs may ask for new client referrals though the existing base. The ATRM must be dedicated to growing a book of business and exceeding the expectations of the clientele base. The ATRM must be capable of meeting specific objectives relating to account/relationship management, revenue generation and asset consolidation.

ESSENTIAL JOB FUNCTIONS:

REVENUE GENERATION

* Through inbound and outbound calls, the RM suggests products that may interest the customer and therefore generate more revenue
* Acquire New Clients through referrals from existing client base
* Acquire new households through lead generation from seminar presentations
* Perform asset gathering to increase household wealth
* Articulate information, to the customer, about E*TRADE Financial, what it is that sets us apart from our competitors and the products/services available
* Provide product and service literature upon request

RELATIONSHIP MANAGEMENT / CUSTOMER SERVICE

* Ensure Retention of Base and Referrals is maintained
* Review Orders and/or resolve any trading related issues
* Follow up on customer inquiries via phone and email regarding account information, procedures, systems and products
* Regularly exercise discretion and business judgment; research and resolve customer problems related to E*TRADE Securities accounts immediately or lose current opportunity to acquire assets.
* Maintain and update prospect and sales reports. Responsible for the accurate incentives paid to referral sources.

FINANCIAL EDUCATION

* The ability to conduct training seminars to potential Active Trader clients
* Provide training and support on our trading platforms
* Analyze and discuss trading strategies
* Compare product and service details in comparison to professional competition; which requires advance knowledge and preparation, and the regular use of independent judgment.
* Respond to sales leads with creative and original approaches, overcoming the limitations of competing with competitor field sales forces exclusively by phone.

Requirements


MINIMUM/REQUIRED QUALIFICATIONS:

# Series 7/63 licenses required.
# Capability to pass the Series 3
# Minimum 2 years Brokerage experience required or 3 - 6 months E*TRADE Customer Service experience.
# Ability to professionally conduct group seminars
# Demonstrates asset gathering and household acquisition strategies
# Thorough understanding of the securities industry including equity and option trading.
# Must have professional experience developing business as well as establishing relationships with actively trading and/or affluent clients.
# Requires strong work ethic, a passion to excel, extraordinary interpersonal skills, and team-orientation.
# Must be dedicated to exceeding the expectations of clients and must have outstanding oral communication, inter-personal, and written communication skills. This will be necessary to provide a superior level of service, satisfaction and to successfully close sales. Must have positive and professional customer service attitude.
# Utilize independent decision-making skills to handle and resolve issues. Ability to work independently.
# Computer literacy including familiarity with online services, PC skills, and technical resolution. Ability to troubleshoot basic to advanced technical problems
# Excellent organizational skills, with the ability to handle multiple tasks
# Must be focused on bottom line performance and constantly looking at ways to improve overall performance, sales, customer satisfaction and entire customer experience.
# Extensive knowledge of E*Trade trading and customer account systems
# Complete understanding of E*Trade policies and procedures.
# Ability to work flexible shift assignments.
# Ability to remain calm, professional, and in control in a volatile business environment

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Labels: Relationship Manager


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posted by Declan Fallon at 4:01 PM 0 Comments

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